American Casual Living

I am really going to miss coming to the store! You guys make it so much fun and the store is so full of ideas! This whole journey of decorating the Mineral Bluff project has been far more enjoyable than I thought possible. I have to compliment American Casual Living on the atmosphere that numerous members of the sales team would work together on my project with ideas and suggestions and no jealousy between staff. So much fun and creativity for the customer! Thanks to you and your staff for such an enjoyable and fulfilling experience!

Just wanted to send you a note to express how much I enjoyed doing business with you. The patio furniture is great, but I was more impressed with your attitude toward customer satisfaction. I appreciate you replacing the base of the patio table that was somewhat unstable without question or delay. Even more impressive was your willingness to replace the base for the chair when I was responsible for the damage. I worked as COO of a company and was responsible for customer satisfaction. I know we did it right, but saw that the majority of businesses were only interested in "today's" dollar. It is refreshing to see that you do it right also. Thanks for the help and your attitude.

Hi Maureen! The furniture looks great, and we are very happy. Thanks so much, you are always a pleasure to work with!

Thanks so much for your patience with us today. I enjoyed walking around and not feeling pressured.

Thanks Kym! It is perfect! You were great and very patient with us!

We love the table! Thank you for everything.

Thank you Maureen, I appreciate you helping me out. For this reason, I will be sure to return to your store and recommend it to friends and family.

Hey Maureen: Yay!! Thanks so much!!! Love the furniture...the guys who delivered were great!!!

Maureen, the cushions look fabulous! Thanks again for your help.

Bill - These guys rock – check out their site. Please let Lee know the details. Thanks.

Thanks Maureen. You've been incredibly helpful. That's so nice of you and I have been very appreciative of your help, so this is a great outcome!

We visited American Casual Living to browse your selection of outdoor grills, and we were amazed by the amount of selection you had for us to try out. Yourr staff listened to our needs and helped us find the perfect grill with the features we wanted, and the style we need to match the rest of our outdoor furniture. I will definitely be visiting you again when we need to expand our seating area this summer.

LOVE this store! They have beautiful furniture and everything you need for fabulous outdoor living/entertaining. The entire staff is so friendly and they have great customer service.

Lee and Maureen, I wanted to let you know that I enjoyed working with Sharyll on the weekend. We are thrilled with our purchase, and Sharyll is due much of the credit. I am not easy to please, but her thoughtful guidance throughout the process made this one of my most pleasant shopping experiences. Kudos to all.

I came into the store not knowing how to furnish my new patio. The staff quickly came to help me. They patiently sat through all my questions and answered them kindly. It was great!

Dear Lee, I want to let you know that we are enjoying our new patio set very much. We live outside and it is just so wonderfully comfortable!

Despite a couple of hiccups - which were quickly resolved - the furniture looks awesome and we are truly enjoying our purchase. Thank you for your help!

Staff was awesome!!! They were very nice to me, and didn’t have that “salesman” attitude! I am definitely recommending them to everyone I know!

Thank you so much for taking the time to select, photograph and send this info. These look great and are certainly worth my time to come check out in person . Thanks again for the great customer service!

Excellent care, answered all my questions. The delivery was on time as well!

Lee, we are excited about our purchase and hanging out more by the pool.

So happy! I finally got my Green Egg, happy I went with American Casual Living to buy it. On time delivery, great salespeople, great stuff!

Hi Maureen, I wanted to thank you for the great furniture for my patio. We are enjoying It a lot.

Dear Lee and Maureen: Just wanted to thank you all for helping us complete our backyard project. The wicker, cushions and pillows are perfect! I could not have been happier with my classy new wicker furniture and cushions! Everyone in your store went above and beyond to make sure I was satisfied. I very much appreciated the design abilities of the staff. Amazing that I bought everything I needed and never left Columbus! Again, my thanks to all of you at American Casual Living.

Maureen was a big help! We are very pleased with the way everything looks.

Many thanks for the delivery this week. It all looks great and we'll be sure to enjoy it this coming weekend.

Hi Lee! Hi Maureen! It was such a pleasure to work with you both on Wednesday! Thanks for making our visit so pleasant!

Maureen, thanks for your time last night. We love everything!

Hello Maureen, received our furniture, it looks great! Will probably see you again.

Thanks, Becky, for the wonderful experience in picking out our high-top table and chairs for our deck here on Lake Sinclair! As a shopper, I know what I want and don't like to take a lot of time looking for it.  American Casual Living provided me with several options, however, it was you that created the experience. The furniture arrived quickly, just as you said it would...and we love it!!!  We'll be back!!!

Hey Lauren. I just want to let you know that I was extremely impressed with Garrison and Brenden. They are great assets to your company. Extremely polite, efficient and kind. Makes me want to buy more just to see them again!!

Hey, Lee! Thank you so much for taking care of us with our new grill. Your crew was great today, setting everything up and putting it in place. We had our first grilled meal in weeks tonight and the family was thrilled. Thank you for all you did to make this happen during these extraordinary times. We'll be back.

Thank you so much for your quick response. It's nice to know that you are a retailer who stands behind your products and is even willing to help second generation owners!! My husband checked out the trouble shooting section of the product manual and found a ground fault breaker had tripped causing the problem. Back in business. We will file the manual for further reference. Thank you again for exceptional customer care!

Dan, we are delighted and very pleased with the cushions you ordered for us. Thank you for taking the time to do this for us.